Dedicated to the daily management of your organization's activities, a CRM is an integral solution that provides you with: Centralized management of your contacts Customer service management Sales management Tracking of your ongoing opportunities and deals Performance tracking Connectivity and mobility to maintain your activities, even in the field.

CRM is an integral solution dedicated to small, medium, and large enterprises, with many benefits, including: Increasing your sales Focusing on excellent customer satisfaction Adapting your communication to generate demand Managing your activities from wherever you want Optimizing collaboration within your organization.

Relying on an integral CRM solution ensures that your teams can accomplish all their missions more efficiently. In this context, the CRM should provide you with: Features dedicated to your activity Better performance through facilitated collaboration Flexibility to start with an achievable initial scope Scalability to grow the solution as your business expands Intuitive ergonomics for easy handling.

What features are offered in a CRM?

Among the many features of a CRM are: Sales Management : Enhance your product and service catalog to optimize your sales. Opportunity tracking: Develop your sales pipeline with your various targets. Customer tracking and customer service: Rely on efficient and real-time customer satisfaction. Dashboards and analysis: Improve your performance with the analysis of your activities (dashboard, graphs, and exportable reports). And so many more!

How to implement a CRM in your organization?

Integrating a CRM tool into your processes requires: Clearly presenting your project and your needs Specifying your objectives and especially the expected results Writing a detailed specifications document Identifying key stakeholders: administrators, users, targeted services Selecting the important data that will be included in your CRM project Anticipating the necessary resources and their role in the implementation of the CRM.

Connect to your entire ecosystem

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The all-in-one solution that makes you more efficient

Connect to your contacts

Follow each of your contacts, from the first exchange to the signature and throughout your customer or partner relationship. Centralise all your discussions to better understand your targets and anticipate their needs. Request a demo

Create multi-channel communication campaigns to reach your targets more easily and deliver the right message at the right time with Marketing Automation. Request a demo

Make sure your customers are satisfied. Thanks to online surveys, an extranet or a chatbot, strengthen your close relationship and effectively measure the quality of your products and services. Request a demo

Boost your results

Eudonet offers you a 360° view of your business. Real-time dashboards and activity reports allow you to make strategic and rapid decisions for a better performance of your teams. Request a demo

Optimise your sales processes to make every opportunity a success. Track and manage each deal effectively to quickly reach your goals and grow your business. Request a demo

Aim for excellence in customer service. Easily handle requests and streamline your internal processes to ensure long-term customer satisfaction. Request a demo

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COLLABORATE EFFICIENTLY

Provide your teams with a centralised, collaborative platform that perfectly meets their needs.

CONNECT TO ALL YOUR CONTACTS

Build a unique relationship with each prospect and customer, and follow them through your business processes.

INCREASE YOUR PERFORMANCE TENFOLD

Improve conversion, accelerate the transformation of your prospects into customers and easily retain them.

Collaborate like never before

By centralising your data in a single tool, you break down silos for better collaboration within your company. Request a demo

Throw away your old Excel spreadsheets! With Eudonet, you centralise all the data in your organisation and ensure that everyone has up-to-date information. Request a demo

A unique working experience! Optimise and share processes to enable your teams to excel in their missions and create synergies. Request a demo

The solution that suits you

Thanks to the administration console, manage the rights and profiles of each user. Create and customise your views and see the result in real time thanks to the WYSIWYG (What You See Is What You Get) interface. Request a demo

Thanks to our APIs and partner extensions, you can connect your favourite business applications to Eudonet. Make your Eudonet evolve according to your needs. Request a demo

Hosted on the Sovereign Cloud and GDPR-compliant, Eudonet CRM protects your data. In addition, remote authentication provides an extra layer of security. Request a demo

Tested and approved by our clients

Easy to use, Eudonet's ergonomics and reporting tools provide quick and reliable information.

Eudonet allows for customer portfolio management, reporting and easy matching of supply and demand.

Eudonet CRM makes it possible to centralise all business contributors and the history of relations with them.

To each his own Eudonet CRM Enterprise

There is bound to be an offer for you

Acces

Your contacts at the heart of your strategy

40€ per month/user*

Let's go!

Essentiel

Everything for an optimal customer relationship

70€ per month/user*

Let's go!

The most popular

Pro

Effectively convert your prospects into customers and build loyalty

100€ per month/user*

Let's go!

Premier

Your whole company connected to CRM

130€ per month/user*

Let's go!

Acces

40€ per month/user*

Let's go!

Essentiel

70€ per month/user*

Let's go!

Pro

100€ per month/user*

Let's go!

Premier

130€ per month/user*

Let's go!

Offer

Companies and contacts, multi-address, GPDR

Centralise, share and easily retrieve information from all your contacts and organisations. Keep track of your exchanges and interactions in compliance with the GDPR.

Eudo touch (mobile app)

Take your Eudonet CRM with you everywhere with Eudo Touch, available on iPhone and Android.

Collaborative calendar

Orchestrate your actions by finding your projects, committees, events, tasks and appointments in your collaborative calendar and receive notifications so you don't miss anything.

100 000 included emails

Create powerful messages with our email editor: images, hyperlinks, clickable buttons, preview, subscribe and unsubscribe links. Get creative with your communication!

Leads and Opportunities

Turn every contact into an opportunity! With the help of CRM, prospect, assign your incoming leads and process all your opportunities efficiently.

Administration console, rights management

Customise your Eudonet! Format your forms, adapt your processes and automations, manage user rights, and observe the final result in real time.

Dashboard & reporting

See all your key indicators at a glance! The customisation of your dashboards as well as the reports will allow you to have a consolidated and updated vision of your KPIs and facilitate decision-making. A multitude of indicators and graphs are available to you: donations collected, objectives, "kanban", incoming requests, etc.

Communication actions and events

Organise and promote your events or any other campaign using CRM. Create your event, send invitations, reminders, registration confirmations, thank-you notes and other communications, track registrations and generate post-event reports. All this on the same interface!

Mapping, document management, elastic search, cti

Access all your data and documents quickly with our mapping and document management tools. At a glance you can locate all your contacts and other items geographically to enable you to make quick and informed decisions

MARKETING automation, SMS, advanced forms, surveys, advanced events

Optimise your prospecting actions and any other campaign: address your targets via social networks, with personalised letters and emails or newsletters. Welcome and recruit them during events via your website or thanks to online forms that will feed your database. Go even further with marketing automation, script and plan your mailings with ease. Then analyse the results of your actions!

Commercial management, Invoicing, Electronic signature

Optimise your sales process with Eudonet CRM. Manage your products and services catalogue, draw up your quotes and edit your invoices easily.

POWER BI, scoring

Measure member engagement using CRM. Segment and score your members based on an unlimited number of indicators. Retrieve all relevant CRM data and integrate it with one click in MS Power BI format!

Business intelligence

Deepen your market knowledge with our Corporama and/or Economic Observatory extensions. Complete company and contact data to better customise your actions, optimise your decision-making and improve your performance.

Connectivity, API

With our Application Programming Interface (API), centralise your data in the Eudonet management software and interconnect it with your other tools, databases or member spaces.

Remote authentication

Keep your data safe! Using SAML 2.0 remote authentication, link your Windows desktop with your Eudonet CRM with an identical password. Also take advantage of SSO so that you don't have to fill in your Eudonet access credentials once you log in to your Windows space.

Data-quality, automatic deduplication

Thanks to its intuitiveness, its 360° vision, its easy entries and searches or its deduplication, navigate easily in Eudonet and guarantee the quality of your data.

Accounting link, direct debits

Interface your Eudonet database directly to your accounting system and forget about double entry! As soon as you receive a new payment, Eudonet sends all the necessary information to your accounting software.

Front offer

EXTRANET X

WORDPRESS connector

Connect your Eudonet database to your WordPress site

Marketing options

Email pack

Communicate without limits! You have 100,000 emails included in each Eudonet offer, need more? Enrich your offer with email packs if you wish.

SMS Pack

Opt for proximity communication by sending SMS to your contacts.

Deliverability PACK

Increase the reach of your emails with our deliverability pack!

Connectivity options

API

With our Application Programming Interface (API), centralise your data in the Eudonet management software and interconnect it with your other tools, databases or member spaces.

Inclus

* User subscriptions are invoiced annually, with a minimum of €350 excl. per month.

Do you have questions about your project?

Our experts can advise you!

Tout Eudonet en seulement 8 minutes !

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et les fonctionnalités qui vous connecteront comme jamais
avec vos collaborateurs et vos clients !

Everything you wanted to know about CRM without daring to ask

Dedicated to the daily management of your organization's activities, a CRM is an integral solution that provides you with:

Centralized management of your contacts
Customer service management
Sales management
Tracking of your ongoing opportunities and deals
Performance tracking
Connectivity and mobility to maintain your activities, even in the field.

CRM is an integral solution dedicated to small, medium, and large enterprises, with many benefits, including:

Increasing your sales
Focusing on excellent customer satisfaction
Adapting your communication to generate demand
Managing your activities from wherever you want
Optimizing collaboration within your organization.

Relying on an integral CRM solution ensures that your teams can accomplish all their missions more efficiently. In this context, the CRM should provide you with:

Features dedicated to your activity
Better performance through facilitated collaboration
Flexibility to start with an achievable initial scope
Scalability to grow the solution as your business expands
Intuitive ergonomics for easy handling.

Among the many features of a CRM are:

Sales Management : Enhance your product and service catalog to optimize your sales.
Opportunity tracking: Develop your sales pipeline with your various targets.
Customer tracking and customer service: Rely on efficient and real-time customer satisfaction.
Dashboards and analysis: Improve your performance with the analysis of your activities (dashboard, graphs, and exportable reports).

And so many more!

Integrating a CRM tool into your processes requires:

Clearly presenting your project and your needs
Specifying your objectives and especially the expected results
Writing a detailed specifications document
Identifying key stakeholders: administrators, users, targeted services
Selecting the important data that will be included in your CRM project
Anticipating the necessary resources and their role in the implementation of the CRM.

The migration of your CRM tool occurs when your current solution requires, among other things:

A technological update
A better consideration of the evolution of your sector
More flexibility
More security

Thanks to its specially designed module, Eudonet accompanies you during the key steps of your CRM migration.

Mapping, integration rules, order of import execution
Imports, testing and acceptance
Training of your users on the new tool

Do not hesitate to contact our experts!

You have some questions ? Take a look at the full FAQ

Connect to your entire ecosystem

The all-in-one solution that makes you more efficient

Connect to your contacts

Create a privileged relationship with each contact

Engage and retain your prospects and customers

Give your contacts a voice

Boost your results

Simplify decision-making

Turn prospects into customers faster

Build customer loyalty

These companies also trust us

Collaborate like never before

Facilitate teamwork

Share data for greater efficiency

Harmonise your processes

The solution that suits you

Fully customise your Eudonet CRM

Integrate all your favourite tools

Keep your data safe

Tested and approved by our clients

To each his own Eudonet CRM Enterprise

Acces

Essentiel

Pro

Premier

Do you have questions about your project?

Tout Eudonet en seulement 8 minutes !

Everything you wanted to know about CRM without daring to ask

What is a CRM?

Why use a CRM?

How to choose a CRM?

What features are offered in a CRM?

How to implement a CRM in your organization?

How to switch CRM for Eudonet?