Manage and promote your cultural institution

Engage your visitors, develop your sponsorship, and multiply your revenue streams with an all-in-one CRM platform designed for culture.

Book an appointment Contact sales team
Manage and promote your cultural institution
Manage and promote your cultural institution
More than 35 cultural institutions trust us

Museums, theatres, operas: amplify the reach of your cultural institution

Build lasting relationships with your audiences, engage your contacts, and diversify your income to ensure your sustainability. Museums, theatres, operas, cultural centres, historical monuments… Spread art and knowledge with a CRM management solutions tailored for cultural institutions.

650k/year

650k/year

visitors tracked thanks to the CRM interfaced with several ticketing solutions.

17%

17%

of the Festival budget funded through an optimised sponsorship strategy.

3 to 9

3 to 9

dynamic rewards offered based on the selected donation amount.

The CRM platform that meets the challenges of cultural institutions

In the face of declining public funding and changing audience behaviours, how can you ensure your development? How can you modernise your relationship with visitors while diversifying your revenue streams?

Build loyalty
Diversify
Shine
Capture attention and create an engaged community
Multiply your revenue sources
Amplify your cultural impact
Capture attention and create an engaged community
Build loyalty

Capture attention and create an engaged community

Build a lasting and personalised relationship with your audiences. Our segmentation and multichannel communication tools allow you to tailor your messages, automate your campaigns, and measure engagement. Transform every visitor into an ambassador and develop a true community around your programming.

Book an appointment
Multiply your revenue sources
Diversify

Multiply your revenue sources

Transform your institution into a resilient economic model. Our CRM platform centralises the management of your donors and sponsors, automates your fundraising campaigns, and optimises the tracking of benefits. From online fundraising to large multi-year sponsorships, including space rentals and digital commercial management, manage all your revenues from a single interface to ensure your financial independence.

Book an appointment
Amplify your cultural impact
Shine

Amplify your cultural impact

Extend your influence beyond your walls and demonstrate your contribution to cultural democratisation. Our CRM solutions, fundraising, and communication tools enable you to reach new audiences, develop strategic partnerships, and precisely measure your societal impact. With a consolidated view of all your activities and real-time dashboards, optimise your efficiency to focus on your essential cultural mission.

Book an appointment

Solutions tailored to each cultural institution

National and regional museums

Enhance your collections and optimise the visitor experience. Develop your sponsorship strategy, manage your rental spaces effectively, and create personalised pathways for each audience type. Our CRM solution supports you in your mission of cultural democratisation.

Cultural and artistic centres

Create dynamic exchange spaces with your audiences. Organise your cultural events, manage your memberships, and develop partnerships with the economic world. Simplify the management of your programming while multiplying your funding sources.

Operas and theatres

Effectively manage your subscriptions and retain your audience. Optimise the marketing of your spaces, develop cultural sponsorship, and create personalised experiences for each audience. Our platform adapts to the specifics of live performance.

Historical monuments

Enhance your heritage and develop new resources. Manage your visitor flows, optimise your shops, and create innovative visitor pathways. Develop private partnerships while preserving the authenticity of your historical sites.

Libraries and media libraries

Modernise your relationship with your users while preserving your public service mission. Develop cultural activities, manage your coworking spaces, and create unifying events. Our all-in-one platform adapts to the new uses of modern media libraries.

Cultural foundations

Maximise the impact of your cultural and philanthropic actions. Effectively manage your donors, track the allocation of your funds, and measure the impact of your projects. Create a collaborative ecosystem among artists, patrons, and beneficiaries to amplify your mission.

National and regional museums
Cultural and artistic centres
Operas and theatres
Historical monuments
Libraries and media libraries
Cultural foundations

Our business solutions to bring culture to life

Optimise every aspect of your operation, from ticketing to sponsorship, from mediation to private events.

Management of audiences and visitor experience

Management of audiences and visitor experience

Create a special relationship with each visitor and turn them into ambassadors for your institution. Our CRM platform centralises all interactions to personalise the cultural experience for your audiences, from the first visit to loyalty. The integrated artificial intelligence optimises your content writing and image generation for impactful communications.

  • Centralisation of all visitor data in one unique point
  • Fine segmentation by interests and behaviors
  • Personalised multi-channel communication (email, SMS, mail)
  • Marketing automation to support the visitor journey
  • Seamless interface with your existing ticketing systems
  • Real-time dashboards on attendance and audiences
CRM solution Communication & Marketing Solution
Sponsorship and resource development

Sponsorship and resource development

Sustainably cultivate your relationships with sponsors and donors to secure your cultural projects. Our CRM and donation collection platform supports you throughout the entire value chain of sponsorship, from prospecting to loyalty, including optimised management of counterparties.

  • Enriched and shared database of your sponsors and donors
  • Online donation collection with customisable forms
  • Automated management of counterparties and tax benefits
  • Monitoring of sponsorship agreements and issuance of tax receipts
  • Crowdfunding and peer-to-peer campaigns
  • Dedicated portal for sponsors to enhance engagement
Memberships & Billing Solution Donations & online forms Solution
Space rental and revenue diversification

Space rental and revenue diversification

Transform your spaces into true drivers of economic development. Our solution optimises the commercial management of your rentals to generate essential additional revenue for your financial independence.

  • Intelligent planning of the availability of your spaces
  • Digitised commercial process from quote to invoice
  • Reservation management with validation workflow
  • Flexible pricing based on client and event types
  • Real-time tracking of occupancy rates and revenue
  • Native integration with your accounting system
CRM solution Donations & online forms Solution

Specialised features for cultural venues

Discover our 100% secure SaaS solutions to attract, engage, collect, and shine. The Eudonet CRM platform meets the specific needs of cultural institutions, from audience management to targeted communication campaigns.

Ticketing and visitor management
CRM

Ticketing and visitor management

Integration with your existing ticketing solutions, unified B2B and B2C visitor database, tracking visitor journeys and history, subscription management, segmentation by audience type...

Communication with your audiences
Communication & Marketing

Communication with your audiences

Advanced segmentation of your contacts, personalised email and SMS campaigns, AI-assisted content editor, web forms for registrations and surveys, marketing automation for loyalty, GDPR consent, performance analysis...

Space rental and commercial management
Memberships & Billing

Space rental and commercial management

Scheduling of available rooms and spaces, reservation management, tracking quotes, orders, and invoices, commercial terms by client type, automatic notifications, occupancy rates...

Management of donors and sponsors
CRM

Management of donors and sponsors

Centralised database of donors and sponsors, tracking donations and contributions with complete history, management of rewards and benefits granted, automated issuance of tax receipts, dedicated portal for sponsors...

Online donation collection
Donations & online forms

Online donation collection

Customisable and secure donation forms, one-time and automated recurring donations, multi-currency and multi-language management, integration of various payment methods, fundraising pages for specific projects, crowdfunding campaigns...

Sovereignty and regulatory compliance
CRM

Sovereignty and regulatory compliance

100% European certified hosting, GDPR compliance and data protection, customisable rights and access management, complete processing log and traceability, secure backups and encryption...

Trusted by leading organisations.

Dozens of museums, theatres, and operas amplify their impact with Eudonet. Discover how.

Read more success stories
“Eudonet allows us to segment the type of donation, so the donor knows where his donation is going and of course, it allows us to target for different events or campaigns.”
Gaétan Bouchard
Gaétan Bouchard
Chief Information Officer
400,000

contacts managed.

Discover how the MMFA stays connected with its audience and donors thanks to Eudonet.

Learn about the testimonial
“We are able to manage thousands of member accounts and multiple events.”
Marie Géard
Marie Géard
Exam & Accounting Administrator
4,100

members across the province.

Discover how the MLPAO accesses a wealth of information about its members thanks to Eudonet.

Learn about the testimonial
“The Eudonet team showed us examples of existing CRM solutions used in Canada. This was key in helping us make our final decision.”
Emile Roux
Emile Roux
General manager
8,000

companies and stores.

Discover how the SDC keeps the majority of its data up to date in real-time with Eudonet.

Learn about the testimonial
“We felt that the Eudonet team was very concerned in fully understanding our needs and our organization and to adapt its presentation specifically for us.”
Karine Charpentier
Karine Charpentier
Agrotourism and food tourism coordinator
+250

member companies.

Discover how the CDBL centralizes data and optimize processes with a CRM.

Learn about the testimonial

Your SaaS partner for cultural institutions.

The technology platform dedicated to museums, theatres, operas, cultural centres, and historical monuments. Amplify your impact.

Book an appointment
100% dedicated

100% dedicated

Our solutions are entirely designed for your sector. We know your business.

+25 years of expertise

+25 years of expertise

at the service of organisations striving for the greater good. Over 1500 clients supported.

Secure and compliant

Secure and compliant

A sovereign CRM platform, 100% bilingual in French and English, valued in Canada, and Law 25 compliant.

Dive into our resources and news

Go to blog
Montreal Museum of Fine Arts: Testimonial of Eudonet’s first Canadian client
Article

Montreal Museum of Fine Arts: Testimonial of Eudonet’s first Canadian client

In 2008, the Montreal Museum of Fine Arts chose to do business with Eudonet to optimize its relationship management with more than 400,000…
Clément SORIA
Clément SORIA 30 Oct 2024
Article

How to use a CRM to organise successful events?

Organising an event – whether it’s a conference, a trade show, a fundraising gala, a formal ceremony, or an open house – requires flawless coordination.
Ethan Neustadt
Ethan Neustadt 13 Oct 2025
Article

What is a CRM?

Also known as CRM (Customer Relationship Management), a CRM solution is an all-in-one platform that centralises, organises, and manages all interactions between your organisation and…
Sarah KASMI
Sarah KASMI 25 Oct 2025
Article

How does a CRM work?

An Essential Solution for Public Organisations, Associations, Higher Education Institutions, and Alumni Networks, a CRM – Customer Relationship Management – is an essential tool for…
Sarah Kasmi
Sarah Kasmi 10 Jul 2025
E-book

The design brief for CRM project

Why download this white paper? Clarify your CRM needs and priorities Learn how to define your goals, identify key stakeholders, and structure…
Ethan Neustadt
Ethan Neustadt 15 Sep 2025

Frequently Asked Questions

What are the benefits of the Eudonet CRM for cultural institutions?

Eudonet’s features are 100% aligned with the daily tasks carried out by cultural institutions: contact management, marketing automation, communication, data analysis, customised dashboards, event organisation, and more.Our software has been specifically designed to allow cultural sector professionals to focus fully on their core mission, rather than on time-consuming, repetitive tasks with no added value.Thanks to its flexible offering, the Eudonet CRM platform also adapts to cultural institutions of all sizes — from the smallest to the largest — ensuring that each of their needs is met. Technical support is available at all times to assist you in your activities.Finally, at Eudonet, data security is of paramount importance. This is why we provide a SaaS hosting service that is 100% secure and 100% French.

How to choose the right CRM for your cultural institution? How to integrate the CRM into my existing information system? What support do you offer?

Choosing the right CRM for your cultural institution requires a thoughtful approach tailored to your specific needs. A few key steps:

  • Identify your institution’s objectives (improving visitor tracking, strengthening donor relations, boosting event participation, etc.)
  • Assess the CRM’s feature compatibility with your daily operations, including contact management, donation tracking, and campaign automation.
  • Consider data security and technical support aspects to ensure safe and seamless use.
  • Look for a platform with robust analytical tools to better understand your audience.

Join the organisations that make a difference

Book an appointment Contact sales team