{"id":9840,"date":"2020-09-16T15:35:47","date_gmt":"2020-09-16T15:35:47","guid":{"rendered":"https:\/\/www.eudonet.com\/ordre-des-technologues-professionnels-du-quebec\/"},"modified":"2026-04-14T12:40:44","modified_gmt":"2026-04-14T12:40:44","slug":"otpq","status":"publish","type":"post","link":"https:\/\/www.eudonet.com\/en-ca\/resources\/blog\/otpq\/","title":{"rendered":"The Ordre des Technologues Professionnels du Qu\u00e9bec"},"content":{"rendered":"\n<div class=\"wp-block-lord-blocks-highlight wp-block--highlight\">\n<h2 class=\"wp-block-heading\" id=\"h-in-summary\">In Summary<\/h2>\n\n\n\n<p>Founded in 1927, the <strong>Ordre des Technologues Professionnels du Qu\u00e9bec (OTPQ)<\/strong> brings together over 3,600 certified members and 600 affiliated students across 18 technology fields from civil and electrical engineering to architecture and agronomy. Its mission: to oversee the practice of applied science technologists and protect the public in accordance with the <strong>Professional Code<\/strong>.<\/p>\n\n\n\n<p>Facing significant challenges with an obsolete membership management system slow navigation, lack of control over data, and reliance on paper processes the OTPQ set out to find a modern, integrated solution.<\/p>\n\n\n\n<p>After meeting <strong>Eudonet<\/strong> at the Quebec Interprofessional Council (CIQ) congress and evaluating several vendors, the OTPQ chose Eudonet CRM for its professionalism, adaptability, and proven experience with professional orders.<\/p>\n\n\n\n<p>The implementation defined a clear project scope, methodology, and deployment plan, giving the Order greater autonomy, process automation, and self-service access for members.<\/p>\n\n\n\n<p>Today, <strong>Eudonet CRM<\/strong> supports the OTPQ\u2019s mission by ensuring reliable data management, smoother operations, and improved efficiency a modern solution perfectly aligned with the organisation\u2019s regulatory and professional responsibilities.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-new-crm-for-the-ordre-des-technologues-professionnels-du-quebec\">A new CRM for the Ordre des Technologues Professionnels du Qu\u00e9bec<\/h2>\n\n\n\n<p>The mission of the Ordre des Technologues Professionnels du Qu\u00e9bec is to supervise the practice of the profession of applied science technologist in order to protect the public. Professionals are stakeholders in the applied science technology sector: civil engineering, electrical engineering, architecture, agronomy, etc. The Order has 3,600 members divided into 18 major technology families, who hold some 60 college diplomas that give access to the Order\u2019s permits. In order to respond to these issues of supervision and protection and to comply with the Professional Code, the Order has undertaken the implementation of a new solution adapted to manage its members.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-ordre-des-technologues-professionnels-du-quebec\">The Ordre des Technologues Professionnels du Qu\u00e9bec<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Founded in 1927<\/li>\n\n\n\n<li>Board of Directors of 15 members<\/li>\n\n\n\n<li>Over 3,600 certified members<\/li>\n\n\n\n<li>Over 600 affiliated students<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-performance-and-data-quality-issue\">Performance and data quality issue<\/h2>\n\n\n\n<p>The OTPQ made a general observation: the membership management solution used until then was creating important stakes of tenure performance for its members. With this obsolete tool, navigation and data entry remained complicated. Largely managed externally, there was a lack of control and reliability. In addition, the majority of requests were made using paper forms. The Order, like any other Order, was also required to comply with the Professional Code to manage its register of members. To respond to all of these issues the OTPQ sought a new solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-nice-encounter-with-eudonet-at-the-quebec-interprofessional-council\">A nice encounter with eudonet at the Quebec Interprofessional Council<\/h2>\n\n\n\n<p>Thanks to word-of-mouth among professional orders, the OTPQ met with Eudonet, who were among the sponsors of the CIQ 2019 congress. A personalized appointment was then agreed upon. The Order selected and met with a total of 3 suppliers and had them submit bids for its project. Finally, several meetings were held with Eudonet, during which demonstrations adapted by trade and explanations were shared. Thanks to all this joint work, the CRM project started with scope, methodology, implementation scenario, provisional schedule, and budget.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-did-the-professional-order-choose-its-crm\">How did the professional order choose its CRM?<\/h2>\n\n\n\n<p>The OTPQ\u2019s selection criteria for its CRM were :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Modern tool<\/li>\n\n\n\n<li>Controlled internally<\/li>\n\n\n\n<li>Enabling process automation<\/li>\n\n\n\n<li>Giving access to certain functions by the members themselves.<\/li>\n<\/ul>\n\n\n\n<p>In the end, they chose Eudonet for the following reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>\u201cVery good proposal.\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cA professional, competent and dedicated team that has given us a great deal of confidence\u201d<\/em><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<div class=\"wp-block-lord-blocks-blockquote wp-block--blockquote\"><blockquote>We started our project in 2020, and we have great confidence that Eudonet\u2019s work will live up to our expectations.<\/blockquote><p>V\u00e9ronique Saulnier, Acting Executive Director and Secretary at the OTPQ<\/p><\/div>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>A new CRM for the Ordre des Technologues Professionnels du Qu\u00e9bec The mission of the Ordre des Technologues Professionnels du Qu\u00e9bec is to supervise the practice of the profession of applied science technologist in order to protect the public. Professionals are stakeholders in the applied science technology sector: civil engineering, electrical engineering, architecture, agronomy, etc. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":27830,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Testimonial: OTPQ Modernizes Member Management | Eudonet","_yoast_wpseo_metadesc":"Discover how the Ordre des Technologues Professionnels du Qu\u00e9bec improved data quality, automation and member management with Eudonet.","footnotes":""},"tags":[],"sectors":[77],"solutions":[119],"class_list":["post-9840","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"article_suptitle":"","article_short_desc":"To meet its challenges in terms of professional supervision and public protection, and to comply with the Professional Code, the Ordre des Technologues Professionnels du Qu\u00e9bec has implemented a new adapted member management solution.","article_caption":"","article_related":"","author_name":"Maxine HOSPEL","author_link":"https:\/\/www.linkedin.com\/in\/maxine-hospel\/","author_photo":24372,"author_bio":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Testimonial: OTPQ Modernizes Member Management | Eudonet<\/title>\n<meta name=\"description\" content=\"Discover how the Ordre des Technologues Professionnels du Qu\u00e9bec improved data quality, automation and member management with Eudonet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eudonet.com\/en-ca\/resources\/blog\/otpq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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