{"id":9097,"date":"2019-09-09T23:25:17","date_gmt":"2019-09-09T23:25:17","guid":{"rendered":"https:\/\/www.eudonet.com\/boost-your-associations-communication\/"},"modified":"2025-11-26T11:39:16","modified_gmt":"2025-11-26T11:39:16","slug":"boost-your-associations-communication","status":"publish","type":"post","link":"https:\/\/www.eudonet.com\/en\/resources\/blog\/boost-your-associations-communication\/","title":{"rendered":"Boost your association&rsquo;s communication!"},"content":{"rendered":"\n<div class=\"wp-block-lord-blocks-highlight wp-block--highlight\">\n<p class=\"wp-block-paragraph\"><strong>In summary<\/strong><br>Communicating effectively with your alumni community can be challenging limited time, resources, or expertise often make it difficult to engage members and measure results. Yet with the right method, you can build a sustainable, impactful strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start by <strong>defining your objectives<\/strong>: clarity about what you want to achieve helps you focus your energy and resources effectively. Then, <strong>identify your audience<\/strong> through personas fictional yet data-driven representations of your members\u2019 needs, motivations, and preferred communication channels. This ensures your messages truly resonate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, <strong>craft your message around your <\/strong>\u201cwhy,\u201d not just your \u201cwhat.\u201d Inspired by Simon Sinek\u2019s Golden Circle, the most successful organisations communicate their purpose first. People don\u2019t engage with <em>what<\/em> you do, but <em>why<\/em> you do it. This is what turns passive readers into active community members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, <strong>align your values and tone<\/strong> across all communications. Whether your association stands for entrepreneurship, solidarity, or excellence, your message should reflect it consistently in events, emails, and social media.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In short:<\/strong> an authentic, purpose-driven communication strategy rooted in clear objectives, deep member understanding, and shared values is the key to building a lasting connection with your alumni community.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The field of communication is exciting, but it is also frustrating when it comes to engaging your alumni community. Lacking human resources, financial resources, time, or skills, it is sometimes difficult to know how to go about it and to evaluate the impact of your actions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NetAnswer offers you some ideas to overcome this problem and enable you to build a sustainable and effective communication strategy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">WHAT ARE THE OBJECTIVES?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Whatever your resources, your actions will always be limited by your means, because the more important they are, the higher your ambitions will be.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The first step in successful communication is therefore to define the most effective field of action possible. To do this, you first need to know who you are addressing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">WHO ARE YOUR MEMBERS?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The more targeted your message is, the better it will be heard. To do this, we establish personas, imaginary characters representing a target group. This allows you to always have the target audience in mind and also helps you put aside your own feelings, your ego.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use the tool&nbsp;<a href=\"https:\/\/www.hubspot.com\/make-my-persona\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.hubspot.com\/make-my-persona<\/a>&nbsp;to build your persona with different sections:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a photo, an imaginary name, an age, a city\u2026<\/li>\n\n\n\n<li>the means of communication to reach him\/her<\/li>\n\n\n\n<li>his motivations and needs<\/li>\n\n\n\n<li>etc.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ideally, you could conduct interviews with your members, if not do surveys, observe their habits, on social networks for example, or failing that, do it according to your intuition.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"748\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-1024x748.png\" alt=\"\" class=\"wp-image-7574\" title=\"Persona\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-1024x748.png 1024w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-300x219.png 300w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-768x561.png 768w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-760x555.png 760w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-480x351.png 480w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-320x234.png 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-160x117.png 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1-80x58.png 80w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/image1.png 1076w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The persona generator is available on https:\/\/www.hubspot.com\/make-my-persona.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When creating personas, one must be careful not to fall into stereotypes about young people, pensioners, etc. Therefore, you should start with the members you know, ideally the most demanding ones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you have established your personas, you will have defined where to find your members and how to capture their attention and will be able to use their needs to get them to engage with the network.\u00a0<strong>These personas will have to serve as a common thread in your communication<\/strong>, so don\u2019t hesitate to make this exercise fun by creating cards on which the personas are detailed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards.jpg\" alt=\"\" class=\"wp-image-7581\" title=\"uxCards\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards.jpg 1024w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-300x225.jpg 300w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-768x576.jpg 768w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-760x570.jpg 760w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-480x360.jpg 480w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-320x240.jpg 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-160x120.jpg 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/uxCards-80x60.jpg 80w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Example of persona cards \u00a9<a href=\"https:\/\/www.flickr.com\/photos\/vroomvroommm\/3543724883\/in\/gallery-aoiakanemidori-72157626718766570\/\">Chris Marmo<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">WHAT MESSAGE ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once the target is defined, the message must be worked on to make it as effective as possible. The mistake usually made is that communication is based on the product or service offered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A few years ago, the author Simon Sinek summarised the success of major brands in the book Start with Why. If the book were to be summarised in one sentence, it would be as follows:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">People don\u2019t buy WHAT you do, they buy WHY you do it.&nbsp; \u2013 Simon Sinek<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"720\" height=\"1024\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-720x1024.png\" alt=\"\" class=\"wp-image-7588\" title=\"start-with-why\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-720x1024.png 720w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-211x300.png 211w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-768x1092.png 768w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-1081x1536.png 1081w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-1441x2048.png 1441w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-1440x2047.png 1440w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-1200x1706.png 1200w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-760x1080.png 760w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-480x682.png 480w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-320x455.png 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-160x227.png 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why-80x114.png 80w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/start-with-why.png 1452w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Simon Sinek defines a golden circle, which is composed of three concentric circles with the why at the center, then the how, and finally the what. The \u201cwhy\u201d describes the mission and the values one wishes to convey, the \u201chow\u201d the actions to be implemented to achieve this mission, and finally the \u201cwhat\u201d describes the activity of the organisation.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"347\" height=\"330\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/golden-circle-simon-sinek.png\" alt=\"\" class=\"wp-image-7595\" title=\"golden-circle-simon-sinek\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/golden-circle-simon-sinek.png 347w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/golden-circle-simon-sinek-300x285.png 300w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/golden-circle-simon-sinek-320x304.png 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/golden-circle-simon-sinek-160x152.png 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/golden-circle-simon-sinek-80x76.png 80w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Take, for example, Apple\u2019s slogan: \u201cThink different.\u201d Rather than describing what they produce, Apple decided to express why they produce it. In this way, Apple has become much more than a computer manufacturer and has expanded its product range by gaining the trust of the consumer, who does not associate the brand with a product but with a real state of mind, unlike competitors such as Dell or HP.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"366\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different.jpg\" alt=\"\" class=\"wp-image-7610\" title=\"Steve-Jobs-Think-Different\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different.jpg 700w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different-300x157.jpg 300w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different-480x251.jpg 480w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different-320x167.jpg 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different-160x84.jpg 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/Steve-Jobs-Think-Different-80x42.jpg 80w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The second example is Nike, which, in addition to being a sports equipment manufacturer in the eyes of the public, has managed to build a real state of mind behind the brand with the notion of competition, surpassing oneself, etc. On the posters, there is sometimes no product but simply a slogan that refers to this spirit. On the posters, there is sometimes no product but simply a slogan that refers to this spirit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you think about the competition (Le Coq Sportif, Asics, Adidas\u2026), even if you can praise the quality of the products, you won\u2019t have the same feeling as with Nike.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"676\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/nikeSlogan.png\" alt=\"\" class=\"wp-image-7603\" title=\"nikeSlogan\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/nikeSlogan.png 472w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/nikeSlogan-209x300.png 209w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/nikeSlogan-320x458.png 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/nikeSlogan-160x229.png 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/nikeSlogan-80x115.png 80w\" sizes=\"(max-width: 472px) 100vw, 472px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">HOW CAN IT BE USED AS INSPIRATION FOR AN ASSOCIATION?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This concept applies not only to the sale of physical products but also to service offerings. Whatever the field, you can cultivate a brand identity. As an alumni association you will, for example, want to express entrepreneurial, humanistic, elitist values, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The more these values are present in your communications, the more your members will be able to identify with them and want to get involved in the network.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An example is Edhec, which took as its slogan \u201cRock your network!\u201d during its \u201cEdhec Rendez-vous\u201d events, which emphasises the importance of the network and its animation.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"436\" height=\"270\" src=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/edhecRDV.jpeg\" alt=\"\" class=\"wp-image-7617\" title=\"edhecRDV\" srcset=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/edhecRDV.jpeg 436w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/edhecRDV-300x186.jpeg 300w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/edhecRDV-320x198.jpeg 320w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/edhecRDV-160x99.jpeg 160w, https:\/\/www.eudonet.com\/wp-content\/uploads\/2019\/09\/edhecRDV-80x50.jpeg 80w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To conclude,\u00a0<strong>your communication must be centered around your values<\/strong>\u00a0and the emotions they generate to be able to captivate your audience and unite them around them.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The field of communication is exciting, but it is also frustrating when it comes to engaging your alumni community. Lacking human resources, financial resources, time, or skills, it is sometimes difficult to know how to go about it and to evaluate the impact of your actions. NetAnswer offers you some ideas to overcome this problem [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":27874,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Boost your association's communication! | Eudonet","_yoast_wpseo_metadesc":"With Eudonet, learn how to define your alumni personas and create a value-driven communication strategy that inspires engagement and loyalty.","footnotes":""},"tags":[],"sectors":[88],"solutions":[96],"class_list":["post-9097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"article_suptitle":"","article_short_desc":"","article_caption":"","article_related":"","author_name":"Maxine HOSPEL","author_link":"https:\/\/www.linkedin.com\/in\/maxine-hospel\/","author_photo":24370,"author_bio":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Boost your association&#039;s communication! 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