{"id":37188,"date":"2026-10-06T08:49:43","date_gmt":"2026-10-06T08:49:43","guid":{"rendered":"https:\/\/www.eudonet.com\/?post_type=ebook&p=37188"},"modified":"2026-10-06T08:49:43","modified_gmt":"2026-10-06T08:49:43","slug":"gestion-demandes-membres","status":"publish","type":"ebook","link":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/","title":{"rendered":"Comment r\u00e9pondre plus efficacement aux demandes de vos membres ?"},"featured_media":37190,"template":"","meta":{"_acf_changed":false},"sectors":[76],"solutions":[92],"class_list":["post-37188","ebook","type-ebook","status-publish","has-post-thumbnail","hentry"],"acf":{"author_name":"Diane Talon ","author_link":"https:\/\/www.linkedin.com\/in\/diane-talon\/","author_photo":36561,"author_bio":""},"yoast_head":"\nGestion des demandes des membres | Eudonet<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment r\u00e9pondre plus efficacement aux demandes de vos membres ?\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/\" \/>\n<meta property=\"og:site_name\" content=\"Eudonet\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"891\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/\",\"url\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/\",\"name\":\"Gestion des demandes des membres | Eudonet\",\"isPartOf\":{\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png\",\"datePublished\":\"2026-10-06T08:49:43+00:00\",\"description\":\"D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#primaryimage\",\"url\":\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png\",\"contentUrl\":\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png\",\"width\":1500,\"height\":891,\"caption\":\"Gestion des demandes des membres | Eudonet\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.eudonet.com\/fr-ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Comment r\u00e9pondre plus efficacement aux demandes de vos membres ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/#website\",\"url\":\"https:\/\/www.eudonet.com\/fr-ca\/\",\"name\":\"Eudonet\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.eudonet.com\/fr-ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#local-main-organization-logo\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Eudonet\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Gestion des demandes des membres | Eudonet","description":"D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/","og_locale":"fr_CA","og_type":"article","og_title":"Comment r\u00e9pondre plus efficacement aux demandes de vos membres ?","og_description":"D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel.","og_url":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/","og_site_name":"Eudonet","og_image":[{"width":1500,"height":891,"url":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/","url":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/","name":"Gestion des demandes des membres | Eudonet","isPartOf":{"@id":"https:\/\/www.eudonet.com\/fr-ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#primaryimage"},"image":{"@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#primaryimage"},"thumbnailUrl":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png","datePublished":"2026-10-06T08:49:43+00:00","description":"D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel.","breadcrumb":{"@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#primaryimage","url":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png","contentUrl":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2026\/10\/Mockup-cover-Qc.png","width":1500,"height":891,"caption":"Gestion des demandes des membres | Eudonet"},{"@type":"BreadcrumbList","@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.eudonet.com\/fr-ca\/"},{"@type":"ListItem","position":2,"name":"Comment r\u00e9pondre plus efficacement aux demandes de vos membres ?"}]},{"@type":"WebSite","@id":"https:\/\/www.eudonet.com\/fr-ca\/#website","url":"https:\/\/www.eudonet.com\/fr-ca\/","name":"Eudonet","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.eudonet.com\/fr-ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www.eudonet.com\/fr-ca\/ressources\/livres-numeriques-guides\/gestion-demandes-membres\/#local-main-organization-logo","url":"","contentUrl":"","caption":"Eudonet"}]}},"metadata":{"copied_media_ids":["a:0:{}","a:0:{}","a:0:{}"],"referenced_media_ids":["a:1:{i:0;i:37190;}","a:1:{i:0;i:37190;}","a:1:{i:0;i:37190;}"],"_edit_lock":["1791801227:25"],"_edit_last":["18"],"_wp_page_template":["default"],"ebook_title":["Comment r\u00e9pondre plus efficacement aux demandes de vos membres ?"],"_ebook_title":["field_ebook_title"],"ebook_text":["<span data-contrast=\"auto\">Les demandes de vos membres arrivent par diff\u00e9rents canaux : t\u00e9l\u00e9phone, courriel, espace membre. Pour les ordres professionnels, le d\u00e9fi est de <\/span><b><span data-contrast=\"auto\">centraliser ces interactions, assurer un suivi efficace et permettre aux \u00e9quipes d\u2019acc\u00e9der rapidement \u00e0 l\u2019information dont elles ont besoin pour r\u00e9pondre.<\/span><\/b><span data-ccp-props=\"{"134233117":false,"134233118":false,"335559738":240,"335559739":240}\">\u00a0<\/span>\r\n\r\n<span data-contrast=\"auto\">Cette fiche pratique pr\u00e9sente <\/span><b><span data-contrast=\"auto\">4 leviers concrets pour mieux recueillir, traiter, suivre et analyser les demandes de vos membres<\/span><\/b><span data-contrast=\"auto\">, afin de simplifier le travail de vos \u00e9quipes, mieux comprendre les besoins de vos membres et am\u00e9liorer les services qui leur sont offerts.<\/span><span data-ccp-props=\"{"134233117":false,"134233118":false,"335559738":240,"335559739":240}\">\u00a0<\/span>"],"_ebook_text":["field_ebook_text"],"ebook_caption":["R\u00e9pondre efficacement aux demandes des membres : 4 leviers pour mieux recueillir, traiter, suivre et analyser les demandes. "],"_ebook_caption":["field_ebook_caption"],"ebook_form_title":[""],"_ebook_form_title":["field_ebook_form_title"],"ebook_form":["10336"],"_ebook_form":["field_ebook_form"],"resource_featured_image":[""],"_resource_featured_image":["field_resource_featured_image"],"_wpml_media_duplicate":["1"],"_wpml_media_featured":["1"],"_wpml_word_count":["849"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-post"],"_elementor_version":["3.33.6"],"_elementor_data":["[{\"id\":\"2d4f0429\",\"elType\":\"container\",\"settings\":{\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[{\"id\":\"48dc9fc8\",\"elType\":\"widget\",\"settings\":{\"title\":\"Pourquoi t\\u00e9l\\u00e9charger cette fiche pratique ?\",\"items\":[{\"_id\":\"ba394c1\",\"title\":\"Centraliser les demandes et les interactions\",\"short_description\":\"Offrir \\u00e0 vos \\u00e9quipes une vue d\\u2019ensemble claire et \\u00e0 jour. \"},{\"_id\":\"7c7eb16\",\"title\":\"Simplifier le traitement et le suivi\",\"short_description\":\"Faciliter l\\u2019attribution des demandes et conserver l\\u2019historique des \\u00e9changes. \"},{\"_id\":\"68c3e15\",\"title\":\"Analyser les demandes de vos membres\",\"short_description\":\"Rep\\u00e9rer les sujets r\\u00e9currents, suivre les d\\u00e9lais de traitement et mieux comprendre leurs besoins.\"}],\"gallery\":[{\"_id\":\"f1b55fc\",\"image\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Mockup-cover-Qc-3.png\",\"id\":37198,\"size\":\"\",\"alt\":\"Gestion des demandes des membres | Eudonet\",\"source\":\"library\"}}],\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[],\"widgetType\":\"ebook_gallery\"},{\"id\":\"76f0c75a\",\"elType\":\"widget\",\"settings\":{\"title\":\"Comment mieux g\\u00e9rer les demandes de vos membres ?\",\"text\":\"Une gestion efficace des demandes ne consiste pas seulement \\u00e0 r\\u00e9pondre rapidement. De la r\\u00e9ception de la demande jusqu\\u2019\\u00e0 son traitement et son analyse, chaque \\u00e9tape doit permettre de simplifier le travail des \\u00e9quipes, d\\u2019assurer un suivi coh\\u00e9rent et de conserver l\\u2019information au m\\u00eame endroit. En structurant mieux ce parcours, votre ordre peut \\u00e9galement tirer parti des interactions quotidiennes pour mieux comprendre les besoins de ses membres et faire \\u00e9voluer ses services. \",\"items\":[{\"_id\":\"3e8b43b\",\"title\":\"Centralisez les demandes et les interactions\",\"short_description\":\"T\\u00e9l\\u00e9phone, courriel ou espace membre : les demandes peuvent arriver par plusieurs canaux. En les regroupant dans une m\\u00eame plateforme, vos \\u00e9quipes disposent d\\u2019une vue d\\u2019ensemble claire et \\u00e0 jour, peuvent retrouver l\\u2019historique des \\u00e9changes et acc\\u00e9der plus facilement \\u00e0 l\\u2019information li\\u00e9e \\u00e0 chaque membre. \"},{\"title\":\"Facilitez le traitement et le suivi\",\"short_description\":\"Chaque demande peut \\u00eatre qualifi\\u00e9e selon son sujet, sa priorit\\u00e9 ou sa nature, puis attribu\\u00e9e \\u00e0 la bonne personne selon l\\u2019expertise requise. Vos \\u00e9quipes peuvent suivre son \\u00e9volution, savoir qui en est responsable et conserver l\\u2019historique des \\u00e9changes jusqu\\u2019\\u00e0 sa r\\u00e9solution. \",\"_id\":\"6ed8bf3\"},{\"title\":\"Structurez vos r\\u00e9ponses et utilisez vos donn\\u00e9es\",\"short_description\":\"Une base de connaissances permet de capitaliser sur les r\\u00e9ponses existantes, tandis que certains processus et \\u00e9tapes de validation peuvent \\u00eatre automatis\\u00e9s. L\\u2019analyse des demandes permet ensuite de rep\\u00e9rer les sujets r\\u00e9currents, de suivre les volumes et les d\\u00e9lais de traitement et de mieux comprendre les besoins de vos membres pour orienter vos actions. \",\"_id\":\"cd6ec5e\"}],\"link_text\":\"T\\u00e9l\\u00e9charger la fiche pratique\",\"link\":{\"url\":\"#\",\"is_external\":\"\",\"nofollow\":\"\",\"custom_attributes\":\"\"},\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[],\"widgetType\":\"ebook_key_points\"},{\"id\":\"13855eae\",\"elType\":\"widget\",\"settings\":{\"variant\":\"pure-white\",\"title\":\"Questions Fr\\u00e9quentes\",\"questions\":[{\"_id\":\"dc807fe\",\"question\":\"Comment centraliser les demandes provenant de plusieurs canaux ?\",\"answer\":\"<p><span data-contrast=\\\"auto\\\">Les demandes peuvent arriver par t\\u00e9l\\u00e9phone, courriel ou espace membre. Une plateforme CRM permet de les regrouper dans un m\\u00eame environnement et de les associer au dossier du membre. Les \\u00e9quipes disposent ainsi d\\u2019un historique des interactions et d\\u2019une meilleure visibilit\\u00e9 sur le suivi de chaque demande.<\\\/span><span data-ccp-props=\\\"{"134233117":false,"134233118":false,"335559738":240,"335559739":240}\\\">\\u00a0<\\\/span><\\\/p>\"},{\"question\":\"Comment faciliter le traitement et le suivi des demandes ? \",\"answer\":\"<p><span data-contrast=\\\"auto\\\">Les demandes peuvent \\u00eatre class\\u00e9es selon leur type, leur sujet, leur priorit\\u00e9 ou d\\u2019autres crit\\u00e8res. Elles peuvent ensuite \\u00eatre attribu\\u00e9es \\u00e0 la personne appropri\\u00e9e selon son expertise et sa disponibilit\\u00e9. Le suivi du statut permet \\u00e9galement aux \\u00e9quipes de savoir quelles demandes sont nouvelles, en cours de traitement ou d\\u00e9j\\u00e0 trait\\u00e9es.<\\\/span><span data-ccp-props=\\\"{"134233117":false,"134233118":false,"335559738":240,"335559739":240}\\\">\\u00a0<\\\/span><\\\/p>\",\"_id\":\"d5824cb\"},{\"question\":\"Comment mieux comprendre les besoins des membres gr\\u00e2ce \\u00e0 leurs demandes ?\",\"answer\":\"<p><span data-contrast=\\\"auto\\\">L\\u2019analyse des demandes permet de suivre les volumes, les d\\u00e9lais de traitement et les sujets qui reviennent r\\u00e9guli\\u00e8rement. Ces renseignements peuvent faire ressortir certaines tendances ou pr\\u00e9occupations chez les membres. Ils peuvent ensuite aider l\\u2019organisation \\u00e0 adapter ses communications, ses contenus, ses formations ou ses services.<\\\/span><span data-ccp-props=\\\"{"134233117":false,"134233118":false,"335559738":240,"335559739":240}\\\">\\u00a0<\\\/span><\\\/p>\",\"_id\":\"d9669f9\"}],\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[],\"widgetType\":\"faq\"},{\"id\":\"398864d1\",\"elType\":\"widget\",\"settings\":{\"title\":\"Recommandations\",\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[],\"widgetType\":\"ebook_related\"},{\"id\":\"32af5fc7\",\"elType\":\"widget\",\"settings\":{\"title\":\"\\u00c0 propos d\\u2019Eudonet\",\"text\":\"Votre autonomie technologique est la cl\\u00e9 de votre impact durable sur la soci\\u00e9t\\u00e9 : nous sommes un \\u00e9diteur SaaS fran\\u00e7ais ind\\u00e9pendant depuis plus de 25 ans. Eudonet est la plateforme technologique de r\\u00e9f\\u00e9rence de plus de 1500 organisations qui \\u0153uvrent pour le bien public : secteur public, enseignement sup\\u00e9rieur, institutions culturelles, associations professionnelles, caritatives et fondations.\\n\\n\",\"items\":[{\"title\":\"100% d\\u00e9di\\u00e9e\",\"short_description\":\"Nos solutions sont totalement con\\u00e7ues pour votre secteur d'activit\\u00e9.\\n\\n\",\"_id\":\"9b019f7\"},{\"title\":\"+25 ans d\\u2019expertise\",\"short_description\":\"au service des organisations qui oeuvrent pour le bien public.\\n\\n\",\"_id\":\"a14782d\"},{\"title\":\"S\\u00e9curis\\u00e9 et conforme\",\"short_description\":\"Une plateforme CRM souveraine, 100% en fran\\u00e7ais et qui respecte la Loi 25.\\n\\n\",\"_id\":\"5af0a8a\"},{\"title\":\"+200 collaborateur\\u2e31ices\",\"short_description\":\"en Europe et au Canada. Au service de l\\u2019engagement et de la performance.\\n\\n\",\"_id\":\"909f2fe\"}],\"image\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/about-ebook-fs8.png\",\"id\":2596,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"},\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[],\"widgetType\":\"ebook_about\"},{\"id\":\"55f86594\",\"elType\":\"widget\",\"settings\":{\"title\":\"Rejoignez les organisations qui font la diff\\u00e9rence\",\"background\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/cta-fs8-scaled.png\",\"id\":714,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"},\"link_text_1\":\"Programmer un rendez-vous\",\"link_text_2\":\"Contacter un repr\\u00e9sentant des ventes\",\"variant\":\"pure-white\",\"link_1\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/fr-ca\\\/rdv\\\/\",\"is_external\":\"\",\"nofollow\":\"\",\"custom_attributes\":\"\"},\"link_2\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/fr-ca\\\/contact\\\/\",\"is_external\":\"\",\"nofollow\":\"\",\"custom_attributes\":\"\"},\"eael_image_masking_custom_clip_path\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\",\"eael_image_masking_custom_clip_path_hover\":\"clip-path: polygon(50% 0%, 80% 10%, 100% 35%, 100% 70%, 80% 90%, 50% 100%, 20% 90%, 0% 70%, 0% 35%, 20% 10%);\"},\"elements\":[],\"widgetType\":\"call_to_action\"}],\"isInner\":false}]"],"_wp_old_slug":["parlons-crm-strategie-developpement-obnl-association-canada","strategie-developpement-obnl-association-canada"],"_wp_old_date":["2025-09-06","2026-10-05"],"author_name":["Diane Talon "],"_author_name":["field_custom_author_name"],"author_link":["https:\/\/www.linkedin.com\/in\/diane-talon\/"],"_author_link":["field_custom_author_link"],"author_photo":["36561"],"_author_photo":["field_custom_author_photo"],"author_bio":[""],"_author_bio":["field_custom_author_bio"],"_eael_post_view_count":["228"],"_elementor_page_settings":["a:1:{s:18:\"eael_ext_toc_title\";s:17:\"Table of Contents\";}"],"_eael_custom_js":[""],"_yoast_wpseo_primary_sector":[""],"_yoast_wpseo_primary_solution":[""],"_yoast_wpseo_content_score":["90"],"_yoast_wpseo_estimated-reading-time-minutes":["1"],"ftp_typology":["18569"],"_ftp_typology":["field_ftp_typology"],"_yoast_wpseo_videositemap-rating":["0"],"_yoast_wpseo_focuskw":["Gestion des demandes des membres"],"_yoast_wpseo_title":["Gestion des demandes des membres | Eudonet"],"_yoast_wpseo_metadesc":["D\u00e9couvrez 4 leviers pour centraliser, traiter, suivre et analyser efficacement les demandes des membres de votre ordre professionnel."],"_yoast_wpseo_linkdex":["57"],"_yoast_wpseo_focuskeywords":[""],"_yoast_wpseo_keywordsynonyms":[""],"_thumbnail_id":["37190"],"_yoast_indexnow_last_ping":["1791276584"],"_elementor_controls_usage":["a:7:{s:13:\"ebook_gallery\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:3:{s:5:\"title\";i:1;s:5:\"items\";i:1;s:7:\"gallery\";i:1;}}}}s:16:\"ebook_key_points\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:5:{s:5:\"title\";i:1;s:4:\"text\";i:1;s:5:\"items\";i:1;s:9:\"link_text\";i:1;s:4:\"link\";i:1;}}}}s:3:\"faq\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:3:{s:7:\"variant\";i:1;s:5:\"title\";i:1;s:9:\"questions\";i:1;}}}}s:13:\"ebook_related\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:0;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:1:{s:5:\"title\";i:1;}}}}s:11:\"ebook_about\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:4:{s:5:\"title\";i:1;s:4:\"text\";i:1;s:5:\"items\";i:1;s:5:\"image\";i:1;}}}}s:14:\"call_to_action\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:7:{s:5:\"title\";i:1;s:10:\"background\";i:1;s:11:\"link_text_1\";i:1;s:11:\"link_text_2\";i:1;s:7:\"variant\";i:1;s:6:\"link_1\";i:1;s:6:\"link_2\";i:1;}}}}s:9:\"container\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:0;s:8:\"controls\";a:0:{}}}"],"_elementor_page_assets":["a:2:{s:6:\"styles\";a:9:{i:0;s:13:\"ebook-gallery\";i:1;s:15:\"slider-controls\";i:2;s:16:\"ebook-key-points\";i:3;s:3:\"faq\";i:4;s:13:\"ebook-related\";i:5;s:22:\"grid-slider-responsive\";i:6;s:13:\"blog-resource\";i:7;s:11:\"ebook-about\";i:8;s:14:\"call_to_action\";}s:7:\"scripts\";a:1:{i:0;s:18:\"elementor-frontend\";}}"],"_elementor_css":["a:6:{s:4:\"time\";i:1791593938;s:5:\"fonts\";a:0:{}s:5:\"icons\";a:0:{}s:20:\"dynamic_elements_ids\";a:0:{}s:6:\"status\";s:4:\"file\";i:0;s:0:\"\";}"],"_elementor_element_cache":["{\"timeout\":1792575203,\"value\":{\"content\":\"<div class=\\\"elementor-element elementor-element-2d4f0429 e-flex e-con-boxed e-con e-parent\\\" data-id=\\\"2d4f0429\\\" data-element_type=\\\"container\\\">\\n\\t\\t\\t\\t\\t<div class=\\\"e-con-inner\\\">\\n\\t\\t[elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"eyJpZCI6IjQ4ZGM5ZmM4IiwiZWxUeXBlIjoid2lkZ2V0Iiwic2V0dGluZ3MiOnsidGl0bGUiOiJQb3VycXVvaSB0XHUwMGU5bFx1MDBlOWNoYXJnZXIgY2V0dGUgZmljaGUgcHJhdGlxdWUgPyIsIml0ZW1zIjpbeyJfaWQiOiJiYTM5NGMxIiwidGl0bGUiOiJDZW50cmFsaXNlciBsZXMgZGVtYW5kZXMgZXQgbGVzIGludGVyYWN0aW9ucyIsInNob3J0X2Rlc2NyaXB0aW9uIjoiT2ZmcmlyIFx1MDBlMCB2b3MgXHUwMGU5cXVpcGVzIHVuZSB2dWUgZFx1MjAxOWVuc2VtYmxlIGNsYWlyZSBldCBcdTAwZTAgam91ci4gIn0seyJfaWQiOiI3YzdlYjE2IiwidGl0bGUiOiJTaW1wbGlmaWVyIGxlIHRyYWl0ZW1lbnQgZXQgbGUgc3VpdmkiLCJzaG9ydF9kZXNjcmlwdGlvbiI6IkZhY2lsaXRlciBsXHUyMDE5YXR0cmlidXRpb24gZGVzIGRlbWFuZGVzIGV0IGNvbnNlcnZlciBsXHUyMDE5aGlzdG9yaXF1ZSBkZXMgXHUwMGU5Y2hhbmdlcy4gIn0seyJfaWQiOiI2OGMzZTE1IiwidGl0bGUiOiJBbmFseXNlciBsZXMgZGVtYW5kZXMgZGUgdm9zIG1lbWJyZXMiLCJzaG9ydF9kZXNjcmlwdGlvbiI6IlJlcFx1MDBlOXJlciBsZXMgc3VqZXRzIHJcdTAwZTljdXJyZW50cywgc3VpdnJlIGxlcyBkXHUwMGU5bGFpcyBkZSB0cmFpdGVtZW50IGV0IG1pZXV4IGNvbXByZW5kcmUgbGV1cnMgYmVzb2lucy4ifV0sImdhbGxlcnkiOlt7Il9pZCI6ImYxYjU1ZmMiLCJpbWFnZSI6eyJ1cmwiOiJodHRwczpcL1wvd3d3LmV1ZG9uZXQuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI2XC8xMFwvTW9ja3VwLWNvdmVyLVFjLTMucG5nIiwiaWQiOjM3MTk4LCJzaXplIjoiIiwiYWx0IjoiR2VzdGlvbiBkZXMgZGVtYW5kZXMgZGVzIG1lbWJyZXMgfCBFdWRvbmV0Iiwic291cmNlIjoibGlicmFyeSJ9fV0sImVhZWxfaW1hZ2VfbWFza2luZ19jdXN0b21fY2xpcF9wYXRoIjoiY2xpcC1wYXRoOiBwb2x5Z29uKDUwJSAwJSwgODAlIDEwJSwgMTAwJSAzNSUsIDEwMCUgNzAlLCA4MCUgOTAlLCA1MCUgMTAwJSwgMjAlIDkwJSwgMCUgNzAlLCAwJSAzNSUsIDIwJSAxMCUpOyIsImVhZWxfaW1hZ2VfbWFza2luZ19jdXN0b21fY2xpcF9wYXRoX2hvdmVyIjoiY2xpcC1wYXRoOiBwb2x5Z29uKDUwJSAwJSwgODAlIDEwJSwgMTAwJSAzNSUsIDEwMCUgNzAlLCA4MCUgOTAlLCA1MCUgMTAwJSwgMjAlIDkwJSwgMCUgNzAlLCAwJSAzNSUsIDIwJSAxMCUpOyJ9LCJlbGVtZW50cyI6W10sIndpZGdldFR5cGUiOiJlYm9va19nYWxsZXJ5In0=\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"]\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\",\"scripts\":[],\"styles\":[]}}"]},"_links":{"self":[{"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/ebook\/37188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/ebook"}],"about":[{"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/types\/ebook"}],"version-history":[{"count":7,"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/ebook\/37188\/revisions"}],"predecessor-version":[{"id":37201,"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/ebook\/37188\/revisions\/37201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/media\/37190"}],"wp:attachment":[{"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/media?parent=37188"}],"wp:term":[{"taxonomy":"sector","embeddable":true,"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/sectors?post=37188"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/www.eudonet.com\/fr-ca\/wp-json\/wp\/v2\/solutions?post=37188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}