{"id":2758,"date":"2024-08-06T20:13:03","date_gmt":"2024-08-06T20:13:03","guid":{"rendered":"https:\/\/www.eudonet.com\/?post_type=ebook&#038;p=2758"},"modified":"2025-11-18T11:23:59","modified_gmt":"2025-11-18T11:23:59","slug":"crm-transformation-numerique-usagers-citoyens-secteur-public","status":"publish","type":"ebook","link":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/","title":{"rendered":"R\u00e9inventer le service public en pla\u00e7ant l\u2019usager au c\u0153ur de la transformation num\u00e9rique"},"featured_media":15814,"template":"","meta":{"_acf_changed":false},"sectors":[60],"solutions":[55],"class_list":["post-2758","ebook","type-ebook","status-publish","has-post-thumbnail","hentry"],"acf":{"author_name":"Christophe Guilbert","author_link":"","author_photo":24322,"author_bio":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L&#039;usager au coeur de la modernisation du Secteur Public | Eudonet<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9inventer le service public en pla\u00e7ant l\u2019usager au c\u0153ur de la transformation num\u00e9rique\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/\" \/>\n<meta property=\"og:site_name\" content=\"Eudonet\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-18T11:23:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"505\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/\",\"url\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/\",\"name\":\"L'usager au coeur de la modernisation du Secteur Public | Eudonet\",\"isPartOf\":{\"@id\":\"https:\/\/www.eudonet.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png\",\"datePublished\":\"2024-08-06T20:13:03+00:00\",\"dateModified\":\"2025-11-18T11:23:59+00:00\",\"description\":\"D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#primaryimage\",\"url\":\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png\",\"contentUrl\":\"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png\",\"width\":850,\"height\":505},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.eudonet.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00e9inventer le service public en pla\u00e7ant l\u2019usager au c\u0153ur de la transformation num\u00e9rique\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.eudonet.com\/fr\/#website\",\"url\":\"https:\/\/www.eudonet.com\/fr\/\",\"name\":\"Eudonet\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.eudonet.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#local-main-organization-logo\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Eudonet\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"L'usager au coeur de la modernisation du Secteur Public | Eudonet","description":"D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/","og_locale":"fr_FR","og_type":"article","og_title":"R\u00e9inventer le service public en pla\u00e7ant l\u2019usager au c\u0153ur de la transformation num\u00e9rique","og_description":"D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public.","og_url":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/","og_site_name":"Eudonet","article_modified_time":"2025-11-18T11:23:59+00:00","og_image":[{"width":850,"height":505,"url":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/","url":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/","name":"L'usager au coeur de la modernisation du Secteur Public | Eudonet","isPartOf":{"@id":"https:\/\/www.eudonet.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#primaryimage"},"image":{"@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#primaryimage"},"thumbnailUrl":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png","datePublished":"2024-08-06T20:13:03+00:00","dateModified":"2025-11-18T11:23:59+00:00","description":"D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public.","breadcrumb":{"@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#primaryimage","url":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png","contentUrl":"https:\/\/www.eudonet.com\/wp-content\/uploads\/2025\/09\/08-usagers-modernisation-applications-cover.png","width":850,"height":505},{"@type":"BreadcrumbList","@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.eudonet.com\/fr\/"},{"@type":"ListItem","position":2,"name":"R\u00e9inventer le service public en pla\u00e7ant l\u2019usager au c\u0153ur de la transformation num\u00e9rique"}]},{"@type":"WebSite","@id":"https:\/\/www.eudonet.com\/fr\/#website","url":"https:\/\/www.eudonet.com\/fr\/","name":"Eudonet","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.eudonet.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.eudonet.com\/fr\/ressources\/ebooks-guides\/crm-transformation-numerique-usagers-citoyens-secteur-public\/#local-main-organization-logo","url":"","contentUrl":"","caption":"Eudonet"}]}},"metadata":{"_edit_lock":["1763464913:2"],"_edit_last":["2"],"_wpml_word_count":["971"],"_wp_page_template":["default"],"ebook_title":["R\u00e9inventer le service public en pla\u00e7ant l\u2019usager au c\u0153ur de la transformation num\u00e9rique"],"_ebook_title":["field_ebook_title"],"ebook_text":["La modernisation du secteur public s\u2019acc\u00e9l\u00e8re sous l\u2019effet des usages digitaux quotidiens, des attentes croissantes des citoyens et des investissements de l\u2019\u00c9tat. Agents et usagers aspirent \u00e0 des services plus fluides, personnalis\u00e9s et accessibles. Dans ce contexte, le num\u00e9rique devient un levier central pour am\u00e9liorer la relation \u00e0 l\u2019usager, optimiser les processus internes et renforcer l\u2019efficacit\u00e9 du service public. \u00c0\u00a0travers ce Livre Blanc d\u00e9di\u00e9 aux agents du secteur public :\r\n<ul>\r\n \t<li>Accompagnez la transition num\u00e9rique de vos services avec une approche centr\u00e9e usager<\/li>\r\n \t<li>Structurez votre SI pour gagner en agilit\u00e9 et efficacit\u00e9<\/li>\r\n \t<li>Identifiez les bonnes pratiques pour concevoir une solution CRM r\u00e9ellement adapt\u00e9e<\/li>\r\n<\/ul>"],"_ebook_text":["field_ebook_text"],"ebook_caption":["Un guide strat\u00e9gique pour moderniser vos services tout en r\u00e9pondant aux besoins des agents et des citoyens."],"_ebook_caption":["field_ebook_caption"],"ebook_form_title":[""],"_ebook_form_title":["field_ebook_form_title"],"ebook_form":["2633"],"_ebook_form":["field_ebook_form"],"resource_featured_image":[""],"_resource_featured_image":["field_resource_featured_image"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-post"],"_elementor_version":["3.31.5"],"_elementor_data":["[{\"id\":\"44792e7\",\"elType\":\"container\",\"settings\":[],\"elements\":[{\"id\":\"f9db478\",\"elType\":\"widget\",\"settings\":{\"title\":\"Pourquoi t\\u00e9l\\u00e9charger ce livre blanc ?\",\"items\":[{\"_id\":\"ba394c1\",\"title\":\"Augmentez vos fonds propres\",\"short_description\":\"D\\u00e9couvrez 8 types de partenariats rentables (formation continue, m\\u00e9c\\u00e9nat, chaires de recherche, taxe d'apprentissage...).\"},{\"_id\":\"7c7eb16\",\"title\":\"Am\\u00e9liorez l'insertion professionnelle\",\"short_description\":\"Cr\\u00e9ez un r\\u00e9seau d'entreprises partenaires qui proposeront stages, alternances et emplois en priorit\\u00e9 \\u00e0 vos \\u00e9tudiants.\"},{\"_id\":\"68c3e15\",\"title\":\"Renforcez votre r\\u00e9putation aupr\\u00e8s des futurs \\u00e9tudiants\",\"short_description\":\"Constituez un portefeuille d'entreprises partenaires prestigieuses qui valoriseront votre \\u00e9tablissement.\"}],\"gallery\":[{\"_id\":\"f1b55fc\",\"image\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/08-CRM-Usagers-modernisation-applications-01.jpg\",\"id\":15786,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"}},{\"_id\":\"e72e701\",\"image\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/08-CRM-Usagers-modernisation-applications-02.jpg\",\"id\":15793,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"}},{\"_id\":\"9faf213\",\"image\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/08-CRM-Usagers-modernisation-applications-03.jpg\",\"id\":15800,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"}}]},\"elements\":[],\"widgetType\":\"ebook_gallery\"},{\"id\":\"2137e898\",\"elType\":\"widget\",\"settings\":{\"title\":\"Comment r\\u00e9pondre aux attentes croissantes des usagers tout en modernisant votre SI ?\",\"text\":\"Les usagers s\\u2019attendent \\u00e0 retrouver dans les services publics le m\\u00eame niveau de fluidit\\u00e9, de personnalisation et de r\\u00e9activit\\u00e9 que dans leurs services num\\u00e9riques du quotidien. Les agents, eux aussi, demandent des outils simples, performants et connect\\u00e9s pour mieux accomplir leurs missions. Le d\\u00e9fi est de taille : urbaniser le syst\\u00e8me d\\u2019information, digitaliser les processus, tout en gardant l\\u2019humain au centre. Cela n\\u00e9cessite des choix structurants, comme l\\u2019adoption d\\u2019un CRM m\\u00e9tier pens\\u00e9 pour le secteur public.\",\"items\":[{\"_id\":\"3e8b43b\",\"title\":\"R\\u00e9pondre aux exigences croissantes des usagers connect\\u00e9s\",\"short_description\":\"Les citoyens attendent aujourd\\u2019hui des services publics accessibles, rapides et simples \\u00e0 utiliser. Qu\\u2019il s\\u2019agisse de faire une demande en ligne, d\\u2019obtenir un rendez-vous, ou de suivre un dossier, chaque interaction compte. Pour garantir une qualit\\u00e9 de service homog\\u00e8ne et moderne, les collectivit\\u00e9s doivent proposer des parcours fluides, interconnect\\u00e9s et personnalis\\u00e9s.\"},{\"title\":\"Accompagner les agents dans la digitalisation de leurs m\\u00e9tiers\",\"short_description\":\"Le r\\u00f4le de l\\u2019agent public \\u00e9volue : il devient un acteur de la relation num\\u00e9rique. Cela suppose des outils ergonomiques, mobiles, et simples \\u00e0 prendre en main. Un CRM bien con\\u00e7u doit lib\\u00e9rer du temps, am\\u00e9liorer la circulation de l\\u2019information, et faciliter la transversalit\\u00e9 entre services. C\\u2019est aussi un levier cl\\u00e9 de motivation et d\\u2019efficacit\\u00e9 dans les structures \\u00e0 forte pression op\\u00e9rationnelle.\",\"_id\":\"6ed8bf3\"},{\"title\":\"Construire une architecture unifi\\u00e9e, agile et interconnect\\u00e9e\",\"short_description\":\"Trop souvent, les SI publics reposent sur des applications cloisonn\\u00e9es, emp\\u00eachant une vue d\\u2019ensemble des projets, des interlocuteurs ou des flux. Un CRM modulaire, interop\\u00e9rable et \\u00e9volutif permet de structurer un socle num\\u00e9rique commun, mutualisable entre directions. Il devient ainsi un catalyseur d\\u2019innovation, capable de r\\u00e9pondre \\u00e0 des besoins tr\\u00e8s divers.\",\"_id\":\"cd6ec5e\"}],\"link_text\":\"T\\u00e9l\\u00e9charger le guide\",\"link\":{\"url\":\"#\",\"is_external\":\"\",\"nofollow\":\"\",\"custom_attributes\":\"\"}},\"elements\":[],\"widgetType\":\"ebook_key_points\"},{\"id\":\"1a20eae6\",\"elType\":\"widget\",\"settings\":{\"variant\":\"pure-white\",\"title\":\"Questions Fr\\u00e9quentes\",\"questions\":[{\"_id\":\"dc807fe\",\"question\":\"En quoi un CRM peut-il am\\u00e9liorer la qualit\\u00e9 du service rendu aux usagers ?\",\"answer\":\"<p>Ce Livre Blanc montre comment un CRM structurant centralise l\\u2019information, simplifie les \\u00e9changes, permet le suivi des demandes en temps r\\u00e9el, et automatise certaines t\\u00e2ches r\\u00e9p\\u00e9titives. L\\u2019usager b\\u00e9n\\u00e9ficie d\\u2019un parcours plus fluide et d\\u2019un service plus r\\u00e9actif.<\\\/p>\"},{\"question\":\"Quels sont les d\\u00e9fis techniques de la transformation num\\u00e9rique dans le secteur public ?\",\"answer\":\"<p>Ce guide d\\u00e9taille les enjeux li\\u00e9s \\u00e0 l\\u2019urbanisation du SI, \\u00e0 l\\u2019interop\\u00e9rabilit\\u00e9, \\u00e0 la gestion des donn\\u00e9es et \\u00e0 l\\u2019adoption des outils par les \\u00e9quipes. Il propose des solutions concr\\u00e8tes pour faire du CRM un socle commun, agile et interconnect\\u00e9.<\\\/p>\",\"_id\":\"d5824cb\"},{\"question\":\"Comment garantir que les agents s\\u2019approprient les nouveaux outils num\\u00e9riques ?\",\"answer\":\"<p>Gr\\u00e2ce \\u00e0 une approche centr\\u00e9e utilisateur, ce Livre Blanc pr\\u00e9sente des crit\\u00e8res cl\\u00e9s (ergonomie, mobilit\\u00e9, personnalisation\\u2026) et insiste sur la m\\u00e9thodologie projet pour garantir une adh\\u00e9sion durable : accompagnement au changement, gouvernance, formation\\u2026<\\\/p>\",\"_id\":\"d9669f9\"},{\"question\":\"Ce guide est-il adapt\\u00e9 aux collectivit\\u00e9s de petite taille ?\",\"answer\":\"<p>Oui. Ce guide illustre que la souplesse et la modularit\\u00e9 d\\u2019un CRM permettent d\\u2019adresser aussi bien les grandes m\\u00e9tropoles que les communes rurales. Il montre comment chaque structure peut d\\u00e9marrer avec un p\\u00e9rim\\u00e8tre restreint et \\u00e9voluer selon ses besoins.<\\\/p>\",\"_id\":\"57b2379\"}]},\"elements\":[],\"widgetType\":\"faq\"},{\"id\":\"2cb72360\",\"elType\":\"widget\",\"settings\":{\"title\":\"Recommandations\"},\"elements\":[],\"widgetType\":\"ebook_related\"},{\"id\":\"3de3adb3\",\"elType\":\"widget\",\"settings\":{\"title\":\"\\u00c0 propos d\\u2019Eudonet\",\"text\":\"Votre autonomie technologique est la cl\\u00e9 de votre impact durable sur la soci\\u00e9t\\u00e9 : nous sommes un \\u00e9diteur SaaS fran\\u00e7ais ind\\u00e9pendant depuis plus de 25 ans. Eudonet est la plateforme technologique de r\\u00e9f\\u00e9rence de plus de 1500 organisations qui \\u0153uvrent pour le bien public : secteur public, enseignement sup\\u00e9rieur, institutions culturelles, associations professionnelles, caritatives et fondations.\",\"items\":[{\"title\":\"100% d\\u00e9di\\u00e9e\",\"short_description\":\"Nos solutions sont totalement con\\u00e7ues pour votre secteur d'activit\\u00e9.\",\"_id\":\"9b019f7\"},{\"title\":\"+25 ans d\\u2019expertise\",\"short_description\":\"au service des organisations qui oeuvrent pour le bien public.\",\"_id\":\"a14782d\"},{\"title\":\"S\\u00e9curis\\u00e9 et conforme\",\"short_description\":\"Une plateforme CRM souveraine, 100% fran\\u00e7aise et qui respecte le RGPD.\",\"_id\":\"5af0a8a\"},{\"title\":\"+200 collaborateur\\u2e31ices\",\"short_description\":\"en Europe et au Canada. Au service de l\\u2019engagement et de la performance.\",\"_id\":\"909f2fe\"}],\"image\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/about-ebook-fs8.png\",\"id\":2596,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"}},\"elements\":[],\"widgetType\":\"ebook_about\"},{\"id\":\"2eb08e16\",\"elType\":\"widget\",\"settings\":{\"title\":\"Rejoignez les organisations qui font la diff\\u00e9rence\",\"background\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/cta-fs8-scaled.png\",\"id\":714,\"size\":\"\",\"alt\":\"\",\"source\":\"library\"},\"link_text_1\":\"Prendre un RDV\",\"link_text_2\":\"Contacter notre \\u00e9quipe commerciale\",\"variant\":\"pure-white\",\"link_1\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/fr\\\/rdv\\\/\",\"is_external\":\"\",\"nofollow\":\"\",\"custom_attributes\":\"\"},\"link_2\":{\"url\":\"https:\\\/\\\/www.eudonet.com\\\/fr\\\/contact\\\/\",\"is_external\":\"\",\"nofollow\":\"\",\"custom_attributes\":\"\"}},\"elements\":[],\"widgetType\":\"call_to_action\"}],\"isInner\":false}]"],"_wpml_media_duplicate":["1"],"_wpml_media_featured":["1"],"_wp_old_slug":["fiche-pratique-gestion-salles-ressources-equipements","fiche-pratique-gestion-salles-ressources-equipements-2"],"_wp_old_date":["2025-09-06","2025-09-08"],"author_name":["Christophe Guilbert"],"_author_name":["field_custom_author_name"],"author_link":[""],"_author_link":["field_custom_author_link"],"author_photo":["24322"],"_author_photo":["field_custom_author_photo"],"author_bio":[""],"_author_bio":["field_custom_author_bio"],"_eael_post_view_count":["451"],"_elementor_page_settings":["a:1:{s:18:\"eael_ext_toc_title\";s:17:\"Table of Contents\";}"],"_eael_custom_js":[""],"_thumbnail_id":["15814"],"ftp_typology":["17766"],"_ftp_typology":["field_ftp_typology"],"_yoast_wpseo_primary_sector":["60"],"_yoast_wpseo_primary_solution":[""],"_yoast_wpseo_content_score":["90"],"_yoast_wpseo_estimated-reading-time-minutes":["1"],"_elementor_controls_usage":["a:7:{s:13:\"ebook_gallery\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:3:{s:5:\"title\";i:1;s:5:\"items\";i:1;s:7:\"gallery\";i:1;}}}}s:16:\"ebook_key_points\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:5:{s:5:\"title\";i:1;s:4:\"text\";i:1;s:5:\"items\";i:1;s:9:\"link_text\";i:1;s:4:\"link\";i:1;}}}}s:3:\"faq\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:3:{s:7:\"variant\";i:1;s:5:\"title\";i:1;s:9:\"questions\";i:1;}}}}s:13:\"ebook_related\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:0;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:1:{s:5:\"title\";i:1;}}}}s:11:\"ebook_about\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:4:{s:5:\"title\";i:1;s:4:\"text\";i:1;s:5:\"items\";i:1;s:5:\"image\";i:1;}}}}s:14:\"call_to_action\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:1;s:8:\"controls\";a:1:{s:7:\"content\";a:1:{s:15:\"content_section\";a:7:{s:5:\"title\";i:1;s:10:\"background\";i:1;s:11:\"link_text_1\";i:1;s:11:\"link_text_2\";i:1;s:7:\"variant\";i:1;s:6:\"link_1\";i:1;s:6:\"link_2\";i:1;}}}}s:9:\"container\";a:3:{s:5:\"count\";i:1;s:15:\"control_percent\";i:0;s:8:\"controls\";a:0:{}}}"],"_yoast_wpseo_videositemap-rating":["0"],"_yoast_wpseo_title":["L'usager au coeur de la modernisation du Secteur Public | Eudonet"],"_yoast_wpseo_metadesc":["D\u00e9couvrez avec Eudonet comment le num\u00e9rique am\u00e9liore la relation usager, optimise les processus et renforce l\u2019efficacit\u00e9 du secteur public."],"_elementor_page_assets":["a:2:{s:6:\"styles\";a:9:{i:0;s:13:\"ebook-gallery\";i:1;s:15:\"slider-controls\";i:2;s:16:\"ebook-key-points\";i:3;s:3:\"faq\";i:4;s:13:\"ebook-related\";i:5;s:22:\"grid-slider-responsive\";i:6;s:13:\"blog-resource\";i:7;s:11:\"ebook-about\";i:8;s:14:\"call_to_action\";}s:7:\"scripts\";a:1:{i:0;s:18:\"elementor-frontend\";}}"],"_elementor_css":["a:6:{s:4:\"time\";i:1778681309;s:5:\"fonts\";a:0:{}s:5:\"icons\";a:0:{}s:20:\"dynamic_elements_ids\";a:0:{}s:6:\"status\";s:4:\"file\";i:0;s:0:\"\";}"],"_elementor_element_cache":["{\"timeout\":1779336149,\"value\":{\"content\":\"<div class=\\\"elementor-element elementor-element-44792e7 e-flex e-con-boxed e-con e-parent\\\" data-id=\\\"44792e7\\\" data-element_type=\\\"container\\\">\\n\\t\\t\\t\\t\\t<div class=\\\"e-con-inner\\\">\\n\\t\\t[elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"eyJpZCI6IjJjYjcyMzYwIiwiZWxUeXBlIjoid2lkZ2V0Iiwic2V0dGluZ3MiOnsidGl0bGUiOiJSZWNvbW1hbmRhdGlvbnMifSwiZWxlbWVudHMiOltdLCJ3aWRnZXRUeXBlIjoiZWJvb2tfcmVsYXRlZCJ9\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"][elementor-element k=\\\"f776af351c5d06ee0390676dafcd43ee\\\" data=\\\"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\\\"]\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\",\"scripts\":[],\"styles\":[]}}"]},"_links":{"self":[{"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/ebook\/2758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/ebook"}],"about":[{"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/types\/ebook"}],"version-history":[{"count":16,"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/ebook\/2758\/revisions"}],"predecessor-version":[{"id":30669,"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/ebook\/2758\/revisions\/30669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/media\/15814"}],"wp:attachment":[{"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/media?parent=2758"}],"wp:term":[{"taxonomy":"sector","embeddable":true,"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/sectors?post=2758"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/www.eudonet.com\/fr\/wp-json\/wp\/v2\/solutions?post=2758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}