{"id":4499,"date":"2025-03-03T00:05:45","date_gmt":"2025-03-03T00:05:45","guid":{"rendered":"https:\/\/www.eudonet.com\/temoignages-crm-matinee-lyon-2025\/"},"modified":"2025-11-06T16:53:23","modified_gmt":"2025-11-06T16:53:23","slug":"evenement-lyon-crm-2025","status":"publish","type":"post","link":"https:\/\/www.eudonet.com\/fr\/ressources\/blog\/evenement-lyon-crm-2025\/","title":{"rendered":"Retour sur la Matin\u00e9e Eudonet \u00e0 Lyon"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Retrouvez les meilleurs moments de la matin\u00e9e Eudonet \u00e0 Lyon<\/h3>\n\n\n\n<p>Lors de cette matin\u00e9e Renaud Sibel, Pr\u00e9sident d\u2019Eudonet et Marc Th\u00e9venin, Directeur Produit sont revenus sur les grands enjeux du CRM et la feuille de route de la plateforme aupr\u00e8s des utilisateurs Eudonet.<\/p>\n\n\n\n<p>Ensuite 2 panels se sont tenus pour illustrer des cas concrets et vari\u00e9s de transformation num\u00e9rique auxquels font face nos clients.<\/p>\n\n\n\n<p><em><strong>1. Table ronde\u202fsur la transformation num\u00e9rique des collectivit\u00e9s\u202f:<\/strong><\/em><\/p>\n\n\n\n<p>La Mairie de Lyon, le Conseil D\u00e9partemental du Rh\u00f4ne, et le Conseil R\u00e9gional Auvergne-Rh\u00f4ne-Alpes partagent leurs enjeux et les bonnes pratiques\u202fli\u00e9es \u00e0 l\u2019utilisation d\u2019Eudonet :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Centralisation des bases de donn\u00e9es<\/li>\n\n\n\n<li>Gestion du protocole\u202f: rang protocolaire, gestion des mandats et de la repr\u00e9sentation des \u00e9lus, mailing, sms<\/li>\n\n\n\n<li>Extension des usages de la plateforme par les diff\u00e9rents services<\/li>\n\n\n\n<li>Conformit\u00e9 RGPD et enjeu budg\u00e9taire<\/li>\n\n\n\n<li>B\u00e9n\u00e9fices et co\u00fbts des projets<\/li>\n<\/ul>\n\n\n\n<p><em><strong>2. Atelier retours d\u2019exp\u00e9rience du monde de l\u2019enseignement sup\u00e9rieur et de la recherche\u202f:<\/strong><\/em><\/p>\n\n\n\n<p>Comment l\u2019iaelyon School of Management et INSAVALOR, 2 \u00e9tablissements aux vocations diff\u00e9rentes utilisent Eudonet comme outil de pilotage :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prospecter et communiquer avec les entreprises,<\/li>\n\n\n\n<li>Fid\u00e9liser les partenaires par des \u00e9v\u00e9nements personnalis\u00e9s,<\/li>\n\n\n\n<li>Gestion des relations entreprises et collecte de la taxe d\u2019apprentissage,<\/li>\n\n\n\n<li>Suivi des contrats de recherche,<\/li>\n\n\n\n<li>Gestion de la propri\u00e9t\u00e9 intellectuelle (brevets).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-prise-en-charge-des-contenus-embarqu-s wp-block-embed-prise-en-charge-des-contenus-embarqu-s wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Matin\u00e9e Eudonet Lyon 2025\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/qQBs68uOFLI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Un grand merci \u00e0 nos intervenants pour leurs retours d\u2019exp\u00e9rience !<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Denis POZZOBON\u200b, Administrateur CRM\u200b, Conseil R\u00e9gional Auvergne-Rh\u00f4ne-Alpes\u200b<\/li>\n\n\n\n<li>Nadine BUGNET\u200b, Assistante de Direction \u2013 Cabinet du Pr\u00e9sident\u200b, Conseil D\u00e9partemental du Rh\u00f4ne<\/li>\n\n\n\n<li>Fran\u00e7ois-Xavier LAURENT, Chef de projet informatique, Conseil R\u00e9gional Auvergne-Rh\u00f4ne-Alpes\u200b<\/li>\n\n\n\n<li>Luc ARBIB\u200b, Responsable du service Transformation\u200b et Relations Clients (STRC) \u2013 DSITN\u200b, Ville de Lyon\u200b<\/li>\n\n\n\n<li>Elodie DOS SANTOS, Responsable Service Juridique, INSAVALOR<\/li>\n\n\n\n<li>Marlene ROJAS, Charg\u00e9e des Relations Entreprises, iaelyon School of Management<\/li>\n\n\n\n<li>Anne BENTZ, Responsable P\u00f4le Partenariats Entreprises et Career Center, iaelyon School of Management<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-lord-blocks-blockquote wp-block--blockquote\"><blockquote>Cette matin\u00e9e nous permet d\u2019\u00e9changer avec d\u2019autres \u00e9tablissements pour faire \u00e9voluer nos pratiques, les partager et les remettre en question<\/blockquote><p>Anne BENTZ, Iaelyon School of Management  <\/p><\/div>\n\n\n\n<div class=\"wp-block-lord-blocks-blockquote wp-block--blockquote\"><blockquote>Les usages se sont d\u00e9velopp\u00e9s et \u00e9tendus. La force d\u2019Eudonet est d\u2019\u00eatre flexible et param\u00e9trable, pour pouvoir rapidement r\u00e9pondre \u00e0 de nouveaux besoins. On gagne des mois de projet en \u00e9vitant de red\u00e9marrer des phases de consultations et d\u2019\u00e9tudes.<\/blockquote><p>Denis POZZOBON, Conseil r\u00e9gional Auvergne-Rh\u00f4ne-Alpes <\/p><\/div>\n\n\n\n<div class=\"wp-block-lord-blocks-blockquote wp-block--blockquote\"><blockquote>Il est important de se rencontrer entre utilisateurs. Rappelons qu\u2019Eudonet est un outil sur-mesure, et qu\u2019on peut toujours l\u2019adapter en fonction de nos besoins<\/blockquote><p>Elodie DOS SANTOS,INSAVALOR <\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Retrouvez les meilleurs moments de la matin\u00e9e Eudonet \u00e0 Lyon Lors de cette matin\u00e9e Renaud Sibel, Pr\u00e9sident d\u2019Eudonet et Marc Th\u00e9venin, Directeur Produit sont revenus sur les grands enjeux du CRM et la feuille de route de la plateforme aupr\u00e8s des utilisateurs Eudonet. Ensuite 2 panels se sont tenus pour illustrer des cas concrets et [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":27817,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Matin\u00e9e Transformation Num\u00e9rique Eudonet \u00e0 Lyon | 2025","_yoast_wpseo_metadesc":"Les meilleurs moments de la matin\u00e9e Eudonet \u00e0 Lyon, d\u00e9di\u00e9e aux bonnes pratiques du CRM et \u00e0 la transformation num\u00e9rique du Secteur Public.","footnotes":""},"tags":[],"sectors":[62],"solutions":[55],"class_list":["post-4499","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"article_suptitle":"","article_short_desc":"Cette matin\u00e9e a rassembl\u00e9 les acteurs du bassin lyonnais autour de 2 tables rondes. L\u2019occasion pour les clients d\u2019Eudonet issus du secteur public et de l\u2019enseignement sup\u00e9rieur de partager leurs bonnes pratiques.  ","article_caption":"","article_related":"","author_name":"Nicolas HUYNH","author_link":"https:\/\/www.linkedin.com\/in\/huynhnicolas\/","author_photo":25477,"author_bio":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Matin\u00e9e Transformation Num\u00e9rique Eudonet \u00e0 Lyon | 2025<\/title>\n<meta name=\"description\" content=\"Les meilleurs moments de la matin\u00e9e Eudonet \u00e0 Lyon, d\u00e9di\u00e9e aux bonnes pratiques du CRM et \u00e0 la transformation num\u00e9rique du Secteur Public.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eudonet.com\/fr\/ressources\/blog\/evenement-lyon-crm-2025\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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